Terms of service

Last updated: June 4, 2026

Welcome to Fertilia. These Terms of Service ("Terms") govern your access to and use of the Fertilia website, products, and services.

By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Company Information

Throughout these Terms, the terms "Fertilia," "we," "us," and "our" refer to Fertilia and its affiliated operations.

For any questions regarding these Terms, please contact:

Email: support@fertilia.com

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old.
  • You have the legal capacity to enter into binding agreements.
  • You will use the website only for lawful purposes.

3. Products and Services

We make every effort to accurately display product descriptions, images, pricing, and availability.

However, we do not warrant that product descriptions, images, pricing information, or other content on the website are accurate, complete, reliable, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

4. Health Disclaimer

Fertilia products are intended to support general reproductive health and wellness.

The information provided on this website is for informational purposes only and is not intended as medical advice.

Our products:

  • Are not intended to diagnose, treat, cure, or prevent any disease.
  • Should not replace professional medical advice, diagnosis, or treatment.
  • Should be used in consultation with a qualified healthcare professional where appropriate.

Always consult your physician or healthcare provider before beginning any wellness or nutritional program.

Individual results may vary.

Fertilia does not guarantee fertility outcomes, conception, pregnancy, or any specific health-related result.

5. Orders and Payment

By placing an order, you agree that:

  • All information provided is accurate and complete.
  • You are authorized to use the payment method submitted.
  • Payment must be received before products are shipped.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud, unauthorized activity, or resale.

6. Pricing

All prices displayed on our website are shown in the applicable currency and may be subject to taxes, duties, or fees depending on your location.

We reserve the right to modify pricing at any time without prior notice.

Price changes will not affect orders already confirmed.

7. Shipping

Shipping times displayed on our website are estimates only.

While we strive to deliver orders promptly, we are not responsible for delays caused by:

  • Shipping carriers
  • Customs authorities
  • Weather conditions
  • Force majeure events
  • Circumstances beyond our reasonable control

Risk of loss and title for products pass to the customer upon delivery.

8. Returns and Refunds

Your purchase may be eligible for our 60-Day Money-Back Guarantee, subject to the conditions outlined in our Return & Refund Policy.

Please review our Return & Refund Policy for complete details regarding eligibility and refund procedures.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Product names
  • Graphics
  • Images
  • Videos
  • Website design
  • Text and content

is owned by or licensed to Fertilia and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, sell, or exploit any content without our prior written consent.

10. User Conduct

You agree not to:

  • Violate any applicable law or regulation.
  • Interfere with website security or functionality.
  • Attempt unauthorized access to our systems.
  • Upload malicious code or harmful software.
  • Use the website for fraudulent or unlawful purposes.

We reserve the right to restrict or terminate access for violations of these Terms.

11. Third-Party Services and Links

Our website may contain links to third-party websites, services, or resources.

We are not responsible for the content, privacy practices, availability, or actions of third-party websites.

Accessing third-party services is at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law, Fertilia shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of our website
  • Use of our products
  • Inability to use our website or products
  • Reliance on information provided on the website

Our total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Fertilia, its owners, affiliates, employees, contractors, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from:

  • Your violation of these Terms.
  • Your misuse of the website.
  • Your violation of any law or third-party rights.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

15. Force Majeure

Fertilia shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • Labor disputes
  • Supply chain disruptions
  • Internet outages
  • Transportation interruptions

16. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction in which Fertilia operates, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the competent courts of that jurisdiction, unless otherwise required by applicable consumer protection laws.

17. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Changes become effective immediately upon posting on this page.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

18. Contact Information

If you have any questions regarding these Terms of Service, please contact:

Fertilia Customer Support
Email: support@fertilia.com